The OTP is valid for 24 hours after being sent to the user's device. Please ensure you enter it as soon as you receive it to verify your identity.
Enabling location helps in providing location-specific features and enhances the security of transactions in the app.
If you're unable to generate an OTP, it could be due to multiple incorrect attempts. Please wait for 24 hours before trying again or contact support for further assistance.
If the app crashes, try restarting your device first. If the problem persists, clear the app cache or reinstall the app. Contact support if issues continue.
You can change your profile information from the 'Settings' menu within the app. Make sure to save any changes before exiting the menu.
Some features of the app are available offline. These include viewing messages and notifications. However, actions requiring server communication will not work until connectivity is restored.
Please report any issues or bugs through the 'Help and Feedback' section within the app, or directly email us at bineuraltech@gmail.com.